Bespoke Project
For projects that need more than a standard build.
Some businesses need more than a standard brochure website. Multi-location structures, client portals, complex booking systems, membership areas, or a complete rebrand where the website is part of a larger strategic project. Pellmark's bespoke project service is designed for exactly this, deeper discovery, custom design exploration, and development scoped around your specific requirements.
When Bespoke Makes Sense
Not every project fits a standard build. Some need more room.
Our managed plans are the right choice for the vast majority of businesses. They deliver a professional, fully managed website within 7 days, and most of our clients are on one of those plans.
A bespoke project makes sense when your requirements go beyond what a standard business website involves:
Multi-location businesses that need location-specific pages, area-based SEO, and a structure that scales as you grow
Complex integrations, client portals, membership areas, booking systems with custom logic, deep CRM workflows, or large-scale e-commerce with custom inventory, multi-vendor, or ERP integration
Competitive markets where a highly differentiated, strategically designed website is a genuine business advantage
Rebrand projects where the website is part of a larger brand strategy involving identity, positioning, and messaging
Larger organisations with stakeholder requirements, content governance needs, or compliance obligations
If you are a small business owner who needs a professional website to generate enquiries, look credible, and sell products, our managed plans are almost certainly the better fit. They are faster, simpler, and more cost-effective. The quality is the same, the scope is different.
The Difference
More discovery. More strategy. More room to build.
A bespoke project starts differently from a managed build. Instead of a brief form and a 7-day turnaround, we begin with a proper discovery process, understanding your business, your market, your audience, and your goals in enough depth to make strategic design decisions.
Discovery and strategy
We spend time understanding what your website needs to achieve, who it needs to reach, and how it fits into your wider business objectives. This might involve stakeholder conversations, competitor analysis, user journey mapping, or brand strategy work.
Custom design exploration
Rather than working from established frameworks, we develop design concepts specifically for your project, exploring layout, typography, photography direction, and interaction design with more creative latitude.
Bespoke development
Complex functionality, booking systems, client portals, membership areas, multi-step forms, API integrations, custom content structures, is scoped, built, and tested as part of the project.
Structured review process
Bespoke projects include multiple review stages and revision rounds. You see the work at key milestones with the opportunity to give feedback and refine at each stage.
The Process
Scoped around your project. Not a one-size process.
Initial conversation
Tell us about your project. We will ask about your business, your goals, and what you need the website to do. This is a conversation, not a form.
Proposal and scoping
We put together a proposal, recommended approach, page structure, functionality, timeline, and pricing. Everything is quoted upfront.
Discovery and strategy
Once the proposal is agreed, we begin the discovery phase, brand workshops, stakeholder interviews, competitor analysis, content planning, user journey mapping as needed.
Design and build
We design, develop, and build the site in stages, with review points at each milestone.
Launch and handover
The finished site is deployed to your live domain with hosting, SSL, and security fully configured.
Ongoing management (optional)
Once your bespoke project is live, you can add Pellmark's managed service, hosting, security, updates, and change requests, from £79/month.
Investment
Quoted individually. No surprises.
Bespoke projects are scoped and priced individually based on the complexity, functionality, and timeline involved. We do not publish fixed prices because every project is different.
What we will tell you: the scope, the deliverables, the timeline, and the total cost, all agreed before work begins.
One proposal, one price, one clear scope.
After the project is complete, you can add our managed service from £79/month for ongoing hosting, security, updates, and changes. This is optional but recommended. All prices exclude VAT.
Frequently Asked Questions
How is this different from your managed plans?
Our managed plans deliver a complete, professional website within 7 days and manage it ongoing. They are the right choice for most businesses. Bespoke projects are for requirements that go beyond a standard business website, complex functionality, multi-location structures, strategic brand projects, or builds that need deeper discovery. The design quality is the same. The scope and process are different.
How much do bespoke projects cost?
It depends entirely on the project. We scope every project individually and provide a clear, fixed-price proposal before any work begins. There are no hourly rates and no open-ended budgets.
How long do bespoke projects take?
Timelines depend on scope and complexity. A complex 15-page site with integrations might take 4–6 weeks. A full rebrand with a 30-page website might take 8–12 weeks. We set clear milestones and communicate timeline expectations in the proposal.
Can I move onto a managed plan after the project is complete?
Yes, and we recommend it. Once your bespoke site is live, you can add our managed service from £79/month.
I am not sure whether I need a managed plan or a bespoke project. How do I decide?
If you need a professional website for your business, services, about, contact, portfolio, our managed plans are almost certainly the right fit. If you need complex functionality, multi-location structures, or a website that is part of a larger strategic project, a bespoke project is the better route. If you are not sure, get in touch and we will advise honestly.
Tell us about your project.
Your next client will Google you before they call you. Make sure what they find matches the business you have built.
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